Dealing with Insurance Adjusters After A Crash

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Were you hurt in an accident that wasn’t your fault? An injury can derail your life, require ongoing medical care, and incur expensive bills. Dealing with the insurance adjuster might seem straightforward, but they can make the process challenging. You must remember the adjuster isn’t your friend. They don’t want to pay you, no matter what they say or act because they are trying to save money for their employer. They aim to obtain evidence they can use against you to justify a low settlement or deny your claim.

Dirty Tricks Insurance Adjusters Use

Don’t allow an accommodating or seemingly friendly insurance adjuster to fool you. They likely want you to let down your guard and say something damaging to your claim. The adjuster doesn’t work for you. They work for the insurance company, and their job is to avoid a significant settlement.

Tricks insurance adjusters commonly use include:

Wait you out

You want to complete the claims process quickly to recover compensation and move forward with your life. However, the adjuster has a different plan. They might not return your calls or emails, hoping you’ll get frustrated and give up on the claim.

Force an admission of fault

The adjuster doesn’t want to accept liability for their policyholder’s actions. That would require them to pay the claim. They might ask confusing or vague questions about the accident to get you to admit fault. If you’re partially responsible for your injury, the adjuster can reduce your compensation based on your percentage of shared fault.

Ask for medical authorization

The adjuster can try to get a signed HIPAA form to request copies of your medical records. It seems harmless, but the authorization request might include records dated before the accident. They can use the information to blame your injury on something else.

Use social media against you

Believe it or not, insurance adjusters will comb the internet for digital evidence that works in their favor. That includes browsing your social media accounts. Anything that contradicts the extent of your injury can ruin your chance of a favorable outcome.

Delay paying the claim

The insurance adjusters know the financial burden of an accident. They can take advantage of that by offering a lowball settlement and refusing to negotiate for a higher number. They know you’re desperate to settle, and any amount of money is enticing.

Discourage you from hiring a lawyer

The adjuster knows an experienced personal injury attorney will understand how to combat their tricks. They might try to maintain the upper hand by talking you out of hiring an attorney.


What Not to Say to an Insurance Adjuster After an Accident

There are some statements you should never make to an insurance adjuster, such as:

Admitting fault

You must avoid admitting fault for the accident even if you believe you’re partially responsible. Discovering your actions might have contributed to the accident is the ammunition the adjuster needs to bolster their arguments against paying your claim.

Describing your injuries as minor

You might think you have a minor injury, especially days after the accident. However, you shouldn’t downplay how you feel. Symptoms can appear days or weeks later and indicate a severe injury. If you initially say you’re okay and change your story later, the adjuster will assume you’re lying to get more money.

Speculating about the accident

Forgetting some details is normal. The traumatic experience can skew your memory of how the accident occurred. If the insurance adjuster asks for your version of events and you can’t remember, don’t speculate or offer an opinion. The information you provide might work in their favor.

Agreeing to a recorded statement

A recorded statement allows the adjuster to record everything said during a conversation about the incident. You’re not legally obligated to comply with their request. If they ask for a recorded statement, politely decline.

Accepting the first settlement offer

The first settlement offer isn’t always the best. Insurance adjusters often start low and hope the accident victim will accept. You can negotiate for a higher number if you believe you deserve more.


Consult an Experienced New York Personal Injury Lawyer

Communicating with an insurance adjuster can be overwhelming. You don’t have to take on this responsibility alone when you hire Harris Keenan & Goldfarb. We will talk to the adjuster about the accident so you can focus on getting better.

If you sustained injuries in an accident someone else caused, do not hesitate to call Harris Keenan & Goldfarb at 800-724-6529 or contact us online for a confidential consultation.

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Frequently Asked Questions

When you have suffered an injury, it can be difficult to know what to do next. If the injury was caused by someone else’s negligence, you may be entitled to compensation. However, filing a personal injury claim can be a complex and time-consuming process. An experienced attorney can help you navigate the legal system and fight for the maximum possible compensation.

The first step is to consult with an experienced personal injury attorney. They will be able to review the facts of your case and advise you on whether or not you have a valid claim. Even if you do not have a strong case, an attorney may still be able to help you recover damages through negotiation with the other party’s insurance company. If your case does go to court, the judge will consider various factors in order to determine whether or not you are entitled to compensation. These factors can include the severity of your injury, the cost of your medical bills, and the amount of time you missed from work.

The answer depends on a number of factors, including the severity of the injury, the insurance coverage available, and the type of accident. In general, however, if you have suffered a serious injury that will require extensive medical treatment or result in long-term disability, you should speak to an attorney as soon as possible about your legal options. An experienced personal injury lawyer can help you navigate the complex claims process and fight for the compensation you deserve.

There are a few things to consider when choosing a personal injury attorney. First, you want to make sure that the attorney has experience handling cases like yours. Second, you want to make sure that the attorney is licensed to practice in your state. Third, you want to ask about the attorney’s success rate. Fourth, you want to make sure that the attorney has a good reputation. Finally, you want to make sure that you feel comfortable with the attorney. Do not hesitate to reach out to us to schedule a free consultation to determine if we are the best choice for your case.

Once we decide to take on your case, we will then begin gathering evidence and investigating the accident. This may involve interviewing witnesses, reviewing police reports, and obtaining medical records. Once we have gathered all the necessary information, we will then work with you to build a strong legal case. If an agreement can’t be reached out of court, our attorney will then take your case to trial. Throughout the entire process, your attorney will be by your side, fighting for the compensation you deserve.